Privacy Policy

Privacy Policy

Parlour Glenelg is committed to protecting the privacy of individuals and is bound by the Privacy Principles set out in the Privacy Act 1988 (Cth) (the “Act”).

Parlour Glenelg will only collect, use or disclose personal information in accordance with the Act and this privacy policy. A copy of the Act, the Privacy Principles and guidance from the Office of the Australian Information Commissioner are available from the website of the Office of the Australian Information Commissioner (at www.oaic.gov.au).

Parlour Glenelg will, from time to time, collect personal information in the course of its business. 

We may use your personal information for the following purposes:

· the purpose for which it was collected (and related purposes which would be reasonably expected by you);

· purposes to which you have consented; or

· as otherwise authorised or required by law.

Generally, we will only use the personal information that we collect about you for purposes connected with our business operations. These purposes may include:

· verifying your identity;

· contacting you (including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner);

· providing goods or services to you or receiving goods or services from you;

· addressing any issues, problems or complaints that we or you have regarding our relationship; and

· developing and improving our products, services and business.

(b) Consumers

Parlour Glenelg collects the following types of personal information about consumers: name, contact information (including postal and e-mail address and telephone numbers), gender, age and date of birth, product preferences, purchasing histories, credit card details and other information relating to a consumers’ dealings with us. We generally use this personal information to assist in the supply of products and services, for promotional purposes and for our internal administrative purposes.

Parlour Glenelg collects personal information from consumers in a number of different ways including directly from a consumer when they provide it to us:

• visits our websites or counters;
• acquires or uses our products;
• enters a competition or promotion;
• responds to a survey;
• joins one of our clubs or mailing lists; or
• otherwise contacts us.

We may also generate personal information about consumers from information that we have. For example, by analysing our records of a consumer’s use of our products or services or the consumer’s previous dealings with us.

We may disclose your personal information to third parties:

1. to enable our website (and your shopping experience) to function in the manner it is intended;
2. to prevent payment fraud;
3. as part of our business processes and for the purposes described above in ‘Why does Parlour Glenelg  collect personal information’;
4. to meet the purpose for which your personal information was submitted;
5. if we have your consent to do so or otherwise when we are authorised by law;
6. if we are required by law to disclose the information; or
7. to process product returns.